Shipping

When you place your order at Total Hockey we will give you exact shipping charges based on the method of delivery you select. We don't estimate. We don't average. We don't round up. Shipping rates for equipment are based on weight and size specific to your order. These charges reflect the cost to us of getting your equipment to you.

Shipping and delivery time estimates appear on our site. You will receive a shipping tracking number in your confirmation e-mail. Please note that this tracking number will not be functional until the package is picked up or delivered to the carrier, usually in the evening after your order was shipped. You will also be able to check the status of your orders by logging in and clicking on My Account area of the Total Hockey website.

Shipping costs for orders from Total Hockey depend upon the method you choose for delivery. We will always try to group items for shipping. However, if we have to break up a shipment because of unexpected or unreasonable delays in the availability of certain items of your order, we won’t charge you any additional shipping costs — it’s on us. The total amount of shipping charges for the entire shipment will be charged on the first shipment and the balance will be sent with no additional shipping charge.

Free Shipping

We are offering FREE SHIPPING on orders with a base total exceeding $150. This will automatically be calculated when you complete your order with Total Hockey. Please keep in mind that this only applies to normal ground delivery within the continental, domestic U.S. and only to merchandise that does not exceed certain size and weight limitations. Orders that exceed the carrier's size or weight limitations will have the carrier's surcharges related to the excess size or weight passed through to the customer. Total Hockey reserves the right to alter or withdraw this offer at any time for any reason.

Where is My Order?

Wondering about an order you've already placed? Visit your order summary in My Account.

A Note about Delivery Estimates

There are a variety of delivery options that you may select. Please note that the times stated in the delivery description (e.g., “Next Day Air”) only describe the time the carrier indicates it will take to get to you once the carrier has picked up the order. “Next Day Air” does not necessarily mean you will get your equipment the day after you place your order. Total Hockey reserves the right to change the shipping method if that means the delivery of the merchandise will take place at or before the time delivery would have occurred under the option you chose. For example, if normal ground delivery would get your merchandise to you in two days and you ordered "Three Day Select" we reserve the right to employ normal ground shipping. You must be sure to allow appropriate time for processing and handling of your order. Keep in mind that shipments leave our location for the carrier at approximately 4:00PM Central Time. Total Hockey makes every effort to pack and ship as quickly as possible. Remember that there is no weekend carrier origination and only Next Day Air shipments allow the option of Saturday delivery. Saturday deliveries should be arranged via phone.

You can always see all available shipment details by visiting your order summary in My Account. Please note: you will receive Total Hockey's shipping confirmation e-mail with the carrier tracking number before the number is operational. Your tracking number will not work until the order has been picked up and logged into the carrier's computer system.

Below is an estimate from UPS on GROUND delivery times from St. Louis, Missouri: